At Wild and Nature Safaris, your privacy matters to us. When you use our services, you are placing your trust in us to ensure the privacy of your personal data, and we are committed to protecting it.
This Privacy Policy covers what data we collect about you and why, what we do with that data, and how we handle that data. Throughout this policy, when we write “Wild and Nature safaris” or “we” or “us,” it refers to Wild and Nature safaris, registered in the United Republic of Tanzania.
Our headquarters’ address is Kiborironi. Plot No 28, Moshi, Kilimanjaro, Tanzania.
Please read the following information carefully. If you on behalf of others, you are responsible for ensuring that the others are aware of the content of this Privacy Policy and are in agreement with you supplying their personal data. By submitting your data while enquiring or making a booking, you agree to the transfer, storage, and processing of this data as necessary. We will take all reasonable steps necessary to ensure your data is treated securely and in accordance with this Privacy Policy. However, if you do not agree with this policy, we cannot accept your enquiry or booking, and you should not use our websites.
When you enquire about booking with us, we may collect your name, address, email address, telephone number, personal travel preferences, and other travel arrangement details. In addition, we may also collect your date of birth and passport details when you book with us. This also applies to any passenger traveling with you on your booking.
In some cases, we may also need to collect more sensitive personal data such as information concerning medical conditions, disabilities, and special requirements such as dietary requests, which may disclose your religious beliefs, so that we can consider your particular needs in relation to a booking. We will need to collect this information to arrange the travel and other services that are part of your booking.
To collect this information, we use a secure website interface where you provide us with your consent to store and use this information.
We process your personal data so that we can meet our legal, compliance, and regulatory obligations, for legal purposes, such as to respond to a valid legal claim, summons, or regulatory order, and to protect our property, rights, and interests as well as the property, rights, and interests of other persons.
We also process your personal data for crime prevention and detection purposes, including the prevention of fraud for online payments, for identity verification, for credit checking and credit scoring purposes, and for accounting or audit purposes. If you visit one of our offices, you may be monitored by closed-circuit television for security purposes. In each case, we do so in compliance with applicable laws.
We collect personal data from third parties who you have authorized to provide your personal data to us (for example, this may be your travel agent or another person making a booking on your behalf, your travel companion, your travel coordinator, our promotion partners, social media, and other digital websites). We also collect personal data from individuals who may refer you as a friend to our products or services. We ask these individuals to confirm that you are happy to hear from us.
We do not generally collect sensitive personal data from you (or those you are booking for), but where we do, we seek to minimize the collection and use of it and handle it with extra care. We also share this information with third parties (who help manage our business and deliver services such as those parties who provide wheelchairs at airports) and other companies (who help manage your booking or journey), and we transfer it globally.
Where you (or any passenger traveling) provide us with sensitive personal data, you agree that you have voluntarily provided such information, and you consent (and the passenger traveling consents) for us to use that information for the purposes for which it was collected.
We collect different personal data depending on your payment method (such as credit card, bank transfer, cash). For example, for credit card payments, we may collect the credit card holder name, address, card number, expiry date, and CVC code.
When you use our services, we automatically collect certain information, including personal data, concerning the services you use and the way you use them. This includes:
We use, store, and process information, including personal data, about you to create tailor-made travel itineraries, for marketing purposes, for data analytics, data profiling, and to improve the quality of our service.
When putting together tailor-made travel itineraries, we may use your personal data to:
We may use personal data to let you know about our products and services that we think may be of interest to you. This may be based on your preferences, derived from Cookies, inferred from your interactions with us, including on our social media accounts or market research. We may also let you know about our corporate services which we believe may be relevant to you in a professional capacity.
We also work with social media and other digital websites to provide you with advertisements within those websites. We provide them with your name and contact details (such as your email address or phone numbers). If these social media and digital websites match profile information provided by us with your profile information held by them, then they will serve you our advertisements. The social media websites will not identify you or share other personal data in your social media account with us.
We will only send you direct marketing, whether about us, carefully selected third parties or partners, products, or services, in accordance with your marketing preferences. We may contact you by email, SMS/text, social media, or through other communication channels that we think you may find helpful. If at any time you would like us to stop sending you marketing material, please contact us or choose the relevant “unsubscribe” option.
If you unsubscribe completely from our marketing communications, we may be unable to notify you of tailored offers to meet your needs. If you do unsubscribe from marketing communications, you will still receive operational and service messages from us regarding your booking, including where you may not have completed a booking and responses to your enquiries made to us.
For Profiling Purposes
We use personal data such as your date of birth, gender, country of residence, transactions (for example, payments made with us and flights taken), information derived from Cookies, and your preferences and behaviors for profiling. Some of the legitimate purposes we profile personal data include:
We will take steps to ensure that prior to profiling your personal data for a legitimate interest, our legitimate interest is not overridden by your own interests or fundamental rights and freedoms.
We aggregate personal data and remove any identifying elements in order to analyze patterns and improve our marketing and promotional efforts, to analyze website use, to improve our content and products and services, to customize our website’s content, layout, products and services, and to support our business operations, and we may appoint third parties to do this on our behalf.
We gather certain usage information like the number and frequency of visitors to our website. This information includes which website you were redirected from, which web pages you visit during your session, what browser you are using, your device ID, and your IP address. This collective data helps us to determine how our customers use parts of our website and do research on our users’ demographics, interests, and behavior to better understand and serve you.
We may use personal data to:
We collect, process, use, share, and store your personal data:
We do not share your personal data with companies, organizations, or individuals outside of Wild and nature safaris except in the following cases:
We share personal data with companies, organizations, or individuals outside Williamson Adventures when we have your consent to do so.
We share personal data with service providers involved in creating your tailor-made travel itinerary such as airlines, tourism agencies, hotels, transfer companies, and travel agents.
Third-Party Service Providers
We share personal data with third-party service providers that help us manage our business and deliver our services. They are required to comply with confidentiality and data protection obligations.
We share personal data with financial institutions and payment providers to verify payments and process transactions.
We share personal data with government organizations, agencies, border control agencies, regulators, law enforcement, and others as permitted or required by law.
We may share aggregated data and non-personally identifiable information with third parties for analysis, demographic profiling, marketing, and advertising.
We implement technical and organizational security measures to protect your personal data, including:
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, tax, or accounting requirements. We may retain data for longer periods if necessary for legitimate business interests such as fraud detection and prevention.
We do not knowingly collect personal data from children under the age of 16 without parental or guardian consent. If we discover that we have collected personal data from a child under 16 without lawful consent, we will delete that data.
Cookies are small files downloaded to your device to collect information on your website navigation and internet use. Cookies help us remember your preferences, improve our website services, and tailor marketing and advertisements. You can manage cookies through your browser settings.
You have rights regarding your personal data, including the right to access, correct, delete, object to processing, and lodge complaints. To exercise your rights, contact us at info@wildandnaturesafaris.com
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
For questions regarding this Privacy Policy, please contact us at:
Wild and Nature Safaris LTD
Kiborironi Str. Plot No. 28,
Moshi, Kilimanjaro, Tanzania
Phone: +255 789 448064
Email: info@wildandnaturesafaris.com
ticaslymenth M2024-01-22 Best Experience Ever Zanzibar beach safari was a dream. It has exceeded all expectations, the stunning coastlines, crystal clear water and hospitality of the people made it a perfect blend of relaxation. I highly recommend wild and nature safaris for Zanzibar experience Asha K2024-01-13 Great experience Thanks for organising everything for our holiday at Tanzania . First time with Wild And Nature Safaris and found it to be a great experience by the service provided by our guide Ian and the team. The extras activity like Maasai culture tour pass was great inclusion as part of the package. Hoping that there will be more good deals in 2024 as would like to use Wild And Nature Safaris again in the near future Thanks eliya l2024-01-08 Zanzibar! Zanzibar safari with Wild and nature safaris was abslolute amazing, a journey that surpassed every expectation! From beaches to stone town, every moment was a symphony of colour and culture, an experience to cherish forever Jeremy H2023-12-29 Unforgettable experience worth reliving. I’m beyond satisfied with my lemosho trek together with Wild and Nature Safaris. I travelled alone and was put in a group of three. We had such a blast and became close friends. We had the most amazing team of guides and porters and I felt safe and in the best hands at all times. I feel so lucky that I got to know all these amazing people. I Can only recommend going to Kilimanjaro with Wild and Nature Safaris, also if you’re going by yourself. I would book with them again, for sure Asante sana for an unforgettable time 🙏🏼 Joyce M2023-12-29 Fantastic Week We just wanted to drop this to say thank you for such a fantastic week on safari with Joshua. We found all of our accommodation exceeded our expectations in terms of facilities and friendly, personalized service. Our at Tortilis Lake Manyara was particularly charming with staff singing and dancing for us! The view at Lions Paw were also spectacular. The food was also excellent in all locations as well as our lunch boxes. Our jeep was reliable and comfortable, as for Joshua, he was really lovely, knowledgeable, friendly companion for the week. He is an excellent driver and made us feel safe, we will happily recommend your company (wildandnaturesafaris), and Joshua in particular, when we are back in UK jarome pickford2023-12-28 great safari experience We just returned from a 5-day safari in the Serengeti, and it exceeded all expectations. Our guide, Ian , was incredibly knowledgeable and made sure we saw the Big Five within the first two days! The accommodations at the lodge were luxurious, and the staff treated us like family. Each day brought new wildlife encounters, and the landscapes were breathtaking. Highly recommend this safari for anyone seeking a once-in-a-lifetime experience!. Trail514854853922023-12-18 Amazing experience Our experience with Wild and Nature Safaris was truly outstanding! James, our driver, was exceptional, providing valuable insights about the area and animals while skillfully navigating every terrain. The safari was well organized, taking us to beautiful locations along the way. We felt safe and had complete trust in Wild and Nature Safaris. Highly recommended for an unforgettable adventure!Showing our latest reviews
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